Privacy Policy

Liogennito respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or otherwise interact with us online.

This policy is intended to provide clear information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the applicable Greek data protection legislation.

01

Who we are

For the purposes of applicable data protection law, Liogennito, operated by the Magkavali family, acts as the data controller for the personal data described in this Privacy Policy.

02

Personal data we collect

We collect only the personal data that is reasonably necessary for the operation of the website, the handling of enquiries and the protection of our services.

Information you provide directly

• Your name and email address.
• The content of any message or enquiry you send through the contact form or by email.
• Any additional information you voluntarily include in your communication with us.

Technical and security information

• The page from which a contact request was submitted.
• Your IP address, which may be processed briefly for website security, abuse prevention and rate limiting.
• Standard server-log information, such as browser type, device information, request time and technical error data.
• Cookie or similar technology information, where such technologies are used in accordance with the relevant cookie notice and your consent preferences.

The fields marked as required in the contact form are necessary for us to receive and respond to your request. Without this information, we may not be able to process your enquiry.

03

How and why we use personal data

We may process personal data for the following purposes:

Personal data submitted through the contact form is not used for automated decision-making or profiling.

04

Who may receive your data

We do not disclose personal data to third parties unless this is necessary for the operation of the website, the handling of your request or compliance with the law.

Personal data may be processed by carefully selected service providers acting on our instructions, including:

• Website hosting, maintenance and technical-support providers.
• Email-delivery and SMTP service providers.
• Website security, backup and anti-spam providers.
• Professional advisers, including legal, accounting or technical consultants, where necessary.
• Public authorities, courts or regulatory bodies where disclosure is required by applicable law.

Service providers that process personal data on our behalf are required to use it only for the agreed purposes and to apply appropriate confidentiality and security measures.

05

International data transfers

Some technical service providers may process information outside Greece or the European Economic Area. Where this occurs, we take reasonable steps to ensure that an appropriate transfer mechanism and safeguards are in place, such as an adequacy decision or approved standard contractual clauses, where required by law.

06

How long we keep personal data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

Contact enquiries are generally retained for the time required to respond, manage any follow-up communication and maintain an appropriate record of the interaction. Data may be retained for a longer period where this is required by law, necessary for accounting or contractual purposes, or relevant to the establishment, exercise or defence of legal claims.

When personal data is no longer required, it is deleted, anonymised or securely archived in accordance with the applicable retention requirements.

07

Your data-protection rights

Subject to the conditions and limitations of applicable law, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Receive personal data you provided in a structured, commonly used and machine-readable format, where the right to data portability applies.
• Withdraw your consent at any time where processing is based on consent, without affecting processing carried out before withdrawal.

To exercise a right, contact us at contact@liogennito.com . We may need to request reasonable information to verify your identity before responding.

08

Right to lodge a complaint

You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe that the processing of your personal data infringes applicable data protection law.

09

Security

We apply reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration or disclosure. However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.

10

Children’s privacy

This website is not intentionally directed at children, and we do not knowingly seek to collect personal data from children through the contact form. A parent or guardian who believes that a child has provided personal data may contact us to request its deletion.

11

Third-party websites and social media

The website may contain links to external websites or social media platforms. Those services operate under their own privacy policies, and Liogennito is not responsible for their content or personal-data practices. We recommend reviewing the privacy information provided by each external service before submitting personal data.

12

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technical systems or legal obligations. The latest version will always be published on this page with the revised “Last updated” date.